| Rank on this site | 7 of 8 (see the ranking) |
| Headquarters | Red Hook, New York, United States |
| Founded | 2010 |
| Size as stated | 65+ on its own site; 10 to 49 on Clutch |
| Website | sherocommerce.com |
| Shopify tier | Shopify Premier Partner, as stated on sherocommerce.com (sherocommerce.com) |
| Hyvä tier | Not listed on the hyva.io partner directory as read on 22 September 2026 (hyva.io) |
| Adobe tier | Not stated on sherocommerce.com as read on 22 September 2026 (sherocommerce.com) |
| Best for | Choose Shero Commerce when the decision is to leave Magento for Shopify and the merchant wants the same agency to run the migration and the support plan afterwards; its Shopify support page names Magento migrations and publishes a 2-hour critical response SLA on its Pro and custom plans. |
| Not for | Not for a store staying on Magento (Adobe Commerce), because Shero Commerce publishes no Magento support terms at all and its homepage lists no Magento support service; the SLA and tier hours it publishes belong to Shopify plans. |
| Pricing as stated | Not published; its Shopify support page sizes tiers in hours (Core 10 to 20, Plus 20 to 40, Pro 50 or more a month) without a price; Clutch lists $150 to $199 an hour and a $50,000 minimum project size |
What the published record shows
Shero Commerce is an eCommerce agency that gives Red Hook, New York as its base on its own homepage and lists further offices in London, Helsinki and Tirana. Its Clutch profile places it in Poughkeepsie, New York, a few miles away; this site records the address the agency states itself. Clutch gives 2010 as the founding year, and the site's copyright line runs from 2010. The homepage states a team of 65 or more, 500 or more projects delivered and a 98% client retention rate, and Clutch lists 10 to 49 employees, a $150 to $199 hourly band, a $50,000 minimum project size and 2 reviews at 5.0 out of 5 as of 22 September 2026.
Its published support terms are the most detailed of any agency on this page after Rocket Web, and they are for Shopify. The Shopify support services page publishes three tiers sized in monthly hours, Core at 10 to 20, Plus at 20 to 40 and Pro at 50 or more. It publishes routine turnaround of 2 to 3 business days on Core and 1 to 2 days with priority queuing on Plus, and a 2-hour response SLA on critical issues such as a site being down, checkout broken or payments failing for Pro and custom plans, with around-the-clock monitoring. It publishes no price for any tier and no contract or cancellation term.
The same page names Magento to Shopify migration as a core service and cites Painful Pleasures, Memphis Drum Shop and Alto Music as Magento migrations, describing the scope as data migration, SEO redirect mapping and integration rebuilds. The homepage, read the same day, states a Shopify Premier partnership, describes B2B commerce, platform migrations and ERP, OMS, WMS and CRM integrations as specialties, and lists no Magento support service. Shero Commerce is not listed on the hyva.io directory and states no Adobe tier.
This site scores only terms published for Magento or Adobe Commerce support, so Shero Commerce scores zero on all four contract-term criteria, zero on the partner listing, and zero on maintenance evidence, since the migrations it names carry no number on the page. The 2-hour SLA is recorded in this profile so a reader does not carry it into a Magento contract that does not contain it. It sits seventh, above SwiftOtter by alphabetical order, because both publish nothing that the ranking counts.
Where it fits is clear and narrow: a merchant who has decided to leave Magento for Shopify and wants one agency to run the migration and then hold the support plan with a published critical-response time. For a merchant staying on Magento, every agency above it on this page publishes at least one term or listing this site counts, and Shero Commerce publishes none. Shero Commerce did not contribute to or review this profile; every statement comes from its homepage, its Shopify support services page and its Clutch profile, read on 22 September 2026.
Evidence used for this profile
- Support tiers of 10 to 20, 20 to 40 and 50 or more hours a month; 2-hour response SLA on critical issues for Pro and custom plans; Magento to Shopify migrations named for Painful Pleasures, Memphis Drum Shop and Alto Music. sherocommerce.com
- Red Hook, New York; copyright line from 2010; 65 or more team members; Shopify Premier Partner; offices in London, Helsinki and Tirana; no Magento support service listed. sherocommerce.com
- Poughkeepsie, New York; founded 2010; 10 to 49 employees; $150 to $199 an hour; $50,000 minimum project; 2 reviews at 5.0 out of 5. Clutch
Questions people ask about Shero Commerce
- Does Shero Commerce support Magento stores?
- Its homepage, read on 22 September 2026, lists no Magento support service, and its published support tiers and 2-hour critical response SLA sit on its Shopify support services page. That page names Magento to Shopify migrations, citing Painful Pleasures, Memphis Drum Shop and Alto Music. It is the agency on this site for a store leaving Magento, not for one staying.
- What response time does Shero Commerce publish?
- A 2-hour response SLA on critical issues such as a site being down, checkout broken or payments failing, for Pro and custom Shopify support plans, with routine turnaround of 2 to 3 business days on Core and 1 to 2 days on Plus. It is published for Shopify support, so this site records it and does not count it as a Magento term.
- Where is Shero Commerce based and how big is it?
- Its homepage gives Red Hook, New York, with offices in London, Helsinki and Tirana, a copyright line running from 2010 and a team of 65 or more. Clutch places it in Poughkeepsie, New York, with 10 to 49 employees, 2 reviews at 5.0 and a $50,000 minimum project as of 22 September 2026. This site records the base the agency names itself.
- Why is Shero Commerce ranked at all on a Magento support page?
- Because a share of merchants searching for Magento support have already decided to leave, and this page should answer them with a name. Shero Commerce publishes a migration route off Magento and a support plan with a critical-response SLA on the other side. It is scored on Magento terms, of which it publishes none, which is why it ranks seventh.
Shero Commerce did not contribute to or review this profile. Corrections: editorial policy.