Magento Support Companies Indexby scandiweb

Magento Support Companies Index › Sources

Evidence ledger

Every fact used on this site, with the page it was read on, the date, and whether a third party or only the agency itself states it.

#Claim as used on this siteSourceRetrievedStatus
1Adobe Commerce 2.4.4: general availability 12 April 2022; end of standard support 12 April 2025; end of extended support 14 April 2026; end of security-only period 31 May 2027; Cloud deadline 1 June 2027Adobe Experience League22 September 2026verified
2Adobe Commerce 2.4.5: general availability 9 August 2022; end of standard support 12 August 2025; end of extended support 11 August 2026; end of security-only period 31 May 2027; Cloud deadline 1 June 2027Adobe Experience League22 September 2026verified
3Adobe Commerce 2.4.6: general availability 14 March 2023; end of standard support 11 August 2026; end of extended support 31 August 2027; end of security-only period 31 May 2028; Cloud deadline 1 June 2028Adobe Experience League22 September 2026verified
4Adobe Commerce 2.4.7: general availability 9 April 2024; end of standard support 31 May 2027; end of extended support 31 May 2028; no security-only period; Cloud deadline 1 June 2028Adobe Experience League22 September 2026verified
5Adobe Commerce 2.4.8: general availability 8 April 2025; end of standard support 31 May 2028; extended support TBDAdobe Experience League22 September 2026verified
6Adobe Commerce 2.4.9: general availability 12 May 2026; end of standard support 31 May 2029; extended support TBDAdobe Experience League22 September 2026verified
7Security-only transitional period: a one-time, time-limited period for 2.4.4, 2.4.5 and 2.4.6 only, providing limited isolated security fixes and no quality fixes; Adobe states it will not be extended and should be treated as migration timeAdobe Experience League22 September 2026verified
8Standard support is three years from release and includes quality fixes, security patches and full support; extended support adds one year of quality and security patches for the core application at no additional cost; hotfixes for critical issues such as zero-day vulnerabilities are provided to all customers on a supported version even if not on the latest patchAdobe Experience League22 September 2026verified
9From 1 June 2027 Adobe will no longer maintain Adobe Commerce on Cloud environments running unsupported versions and the storefront will go offline; Adobe does not provide fixes for third-party dependencies such as PHP, MariaDB, OpenSearch, Redis and RabbitMQ; PHP 8.1 end of life 31 December 2025 (affects 2.4.4 to 2.4.6), PHP 8.2 end of life 31 December 2026 (affects 2.4.6)Adobe Experience League22 September 2026verified
10Release cadence for the 2.4.x line: one full patch release a year in May; security patches at minimum annually for all supported lines; isolated security patches are individual, non-cumulative files released independently, tested exclusively against the latest security-only patch version, and incorporated into the next full security patchAdobe Experience League22 September 2026verified
11Security patch releases are named with a -pN suffix; isolated security patches are non-cumulative standalone files for security fixes only; to apply an isolated security patch a store must be on the latest security-only patch release (-p) for its lineAdobe Experience League22 September 2026verified
12Patch levels released 12 May 2026: 2.4.8-p5, 2.4.7-p10, 2.4.6-p15, 2.4.5-p17, 2.4.4-p18; Adobe recommends installing the latest security patch available for each releaseAdobe Experience League22 September 2026verified
13Rocket Web publishes four care plans: Covered $3,500, Steady $5,500, Momentum $9,500, Partner $14,500 a month; the page names Magento and Mage-OS stores; it publishes no contract length, notice period or exit termrocketweb.com22 September 2026stated by the agency
14Rocket Web's Covered plan states security patches within five days of release, 24/7 uptime and error monitoring, automated full-regression testing against changes and patches, continuous security and performance scanning, a quarterly health report with Core Web Vitals, and no development backlogrocketweb.com22 September 2026stated by the agency
15Rocket Web's Steady plan adds next-business-day urgent response, penetration testing, platform and extension upgrades and a small-fixes queue; Momentum adds same-business-day emergency response, a prioritized backlog every sprint, performance work and a monthly strategy call; Partner adds quarterly roadmap planning, first-priority scheduling, NetSuite and ERP integration support, and SEO and AEO monitoringrocketweb.com22 September 2026stated by the agency
16Rocket Web's contact page lists an Indianapolis headquarters at Noblesville, Indiana, and a Nashville officerocketweb.com22 September 2026stated by the agency
17Rocket Web's about page states that it has built stores since 2010, 16 or more years of project delivery, Mage-OS Association partner status and Adobe Commerce certifications at expert, professional and master levelrocketweb.com23 September 2026stated by the agency
18Rocket Web's homepage states a Hyvä Silver partnership, a Shopware Gold partnership and Mage-OS Association partner status, and names clients including EyeBobs, RuffleButts and THKrocketweb.com23 September 2026stated by the agency
19Rocket Web's homepage names The Pool Factory and Night Owl as clients: neither name was found on the page as read on 23 September 2026, so both were deleted from the profilerocketweb.com23 September 2026removed
20Rocket Web on Clutch: Spring Hill, Tennessee; founded 2010; 10 to 49 employees; no verified reviewsClutch22 September 2026verified
21The hyva.io partner directory does not list Rocket Web, JetRails, Shero Commerce or SwiftOtterhyva.io22 September 2026verified
22JetRails' Magento hosting page states a 15-minute emergency response SLA as an enterprise add-on, 24/7 USA-based support by phone, email and optional Slack, and regular configurations ranging between $100 and $2,500 a monthjetrails.com22 September 2026stated by the agency
23JetRails' Magento hosting page states there are no lengthy contracts and services are billed hourly, PCI DSS Level 1 compliance, a web application firewall with DoS protection, Cloudflare integration, daily automated and manual backups, and Redis, Varnish and CDN tuning; it publishes no patch deadline; it states it has hosted Magento since version 1jetrails.com22 September 2026stated by the agency
24JetRails' homepage gives Des Plaines, Illinois, states a 99.99% uptime figure, names clients including Honeywell, OXO, Hydro Flask, Revlon, Braun and Drybar, and states no partner tier with Adobe, AWS or Shopwarejetrails.com23 September 2026stated by the agency
25JetRails' homepage names Adobe Commerce, AWS and Shopware as partners: the page shows the platform names and an Amazon Web Services logo but no partner statement as read on 23 September 2026, so the partner claim was deletedjetrails.com23 September 2026removed
26JetRails on Clutch: Des Plaines, Illinois; founded 2000; 10 to 49 employees; $1,000 minimum project; $150 to $199 an hour; 9 reviews at 5.0 out of 5Clutch22 September 2026verified
27scandiweb's support page states a first response within 24 hours, that showstoppers are triaged first, pay-as-you-go billing with no fixed monthly fee, that Adobe security patches and core updates are applied on schedule, and lists monitoring, security patching, bug fixes, performance work, roadmap features, version upgrades and migrations; it publishes no response time by severity, no patch deadline in days, no price and no exit termscandiweb.com22 September 2026stated by the agency
28scandiweb's support page states Adobe Solution Partner Gold, Hyvä Platinum Partner, and ISO 27001 and ISO 27017 certification; it also states self-reported figures for certifications, support clients, tickets and projects, which this site keeps out of the ranking copyscandiweb.com22 September 2026stated by the agency
29scandiweb is listed as a Hyvä Platinum Partner with 15+ certified Hyvä developers and 40+ Hyvä projectshyva.io22 September 2026verified
30scandiweb on Clutch: Riga, Latvia; 250 to 999 employees; $25,000 minimum project; $50 to $99 an hourClutch22 September 2026verified
31scandiweb was founded in 2003 in Riga, Latvia, by Antons SaprikoWikipedia22 September 2026verified
32scandiweb shows 501 to 1,000 employees on LinkedInLinkedIn22 September 2026verified
33IONTO Health and Beauty case study: Magento upgrade from 2.2.10, B2B redesign, ERP and PIM maintenance under a proactive support retainer; health check score 57% to 84%; online revenue +90.2%; sessions +33.4%; adds to cart +100.3%; transactions +93.3%; conversion rate +44.9%; returning users +40.5%; ERP sync errors from frequent daily to nonescandiweb.com22 September 2026stated by the agency
34Classic Football Shirts case study: Magento upgrade from 2.4.0 to 2.4.4-p2 with a page-by-page Hyvä migration; PageSpeed performance score improved 2.5x; Interaction to Next Paint improved 45%; Largest Contentful Paint improved 15%scandiweb.com22 September 2026stated by the agency
35Gear-Up case study: Magento 1 to Magento 2 migration with a Hyvä frontend, multi-currency rounding and a decade of historical data, launched in an 8-hour window; orders +47.7% and revenue +110.9% year on year; +124K clicks; +9.68M impressionsscandiweb.com22 September 2026stated by the agency
36Byggmax case study: Hyvä on listing and product pages of a live store with checkout unchanged; PageSpeed 85 to 99 on the listing page and 70 to 87 on the product page; desktop score between 94 and 99 after releasescandiweb.com22 September 2026stated by the agency
37Zvaigzne ABC case study: migration from a legacy platform to Magento with Hyvä, ERP integration, over 21,000 301 redirects; branded query clicks +12.4% and impressions +47.4% year on year; 1,631 new keywords; 1,715 keywords ranking higher; users +52% and sessions +36.75% against the prior two-month periodscandiweb.com22 September 2026stated by the agency
38integer_net's services page lists consulting, sales optimization, development and shop audit, gives Aachen, Germany, and publishes no support pricing, response time, patch deadline or contract terminteger-net.com22 September 2026stated by the agency
39integer_net's homepage states operation since 2012, shows a Hyvä Platinum partner badge, names avanta as a platform it works with, states a B2B focus with Magento 2, and names clients including Knüppel Verpackung, regio iT, Cherry, Design Bestseller and Butterflyinteger-net.com22 September 2026stated by the agency
40integer_net is listed as a Hyvä Platinum Partner; hyva.io describes integer_net GmbH as its main partner and initial co-creator, specializing in development and technical support of online storeshyva.io22 September 2026verified
41integer_net's Clutch profile URL returned HTTP 404; no third-party size or rating is recordedClutch22 September 2026verified
42Aureate Labs' contact page lists offices at The Citadel, Adajan, Surat, Gujarat, India, and Tillery Street, Austin, Texasaureatelabs.com22 September 2026stated by the agency
43Aureate Labs' about page states a 2012 founding, a team of 60 or more, 350 or more projects and a 95% project success ratio, and shows Adobe Commerce as a partner logoaureatelabs.com23 September 2026stated by the agency
44Aureate Labs' about page states a Hyvä Gold partnership: not found on the page as read on 23 September 2026, so the Gold tier is recorded from hyva.io onlyaureatelabs.com23 September 2026removed
45Aureate Labs' homepage lists Magento support and maintenance as a service with no published price, response time, patch deadline or contract term, states 400 or more stores and 95% client retention, and names clients including Miko, Umniah, Isha Life, Lancer, Jollyes and Pure Daily Careaureatelabs.com23 September 2026stated by the agency
46Aureate Labs' homepage names Nua and Best Online Cabinets as clients: neither name was found on the page as read on 23 September 2026; Best Online Cabinets appears as a Clutch reviewer instead, and Nua was deletedaureatelabs.com23 September 2026removed
47Aureate Labs is listed as a Hyvä Gold Partner; the listing states a 2012 founding and over 200 brands helped on Magento and 25 on Hyvähyva.io22 September 2026verified
48Aureate Labs on Clutch: headquarters Surat, India, with an Austin, Texas office; founded 2010; 50 to 249 employees; $10,000 minimum project; $25 to $49 an hour; 30 reviews at 4.9 out of 5; reviewers include Nested Bean (maintenance), Best Online Cabinets (headless frontend) and Max GuitarClutch22 September 2026verified
49Classy Llama's homepage gives Springfield, Missouri, states an Adobe Silver partnership, a Shopify Plus partnership and BigCommerce BigDev and B2B Specialized partnerships, 200 or more websites built, 700 or more projects, 17 or more years, names Tombow USA, and publishes no support plan, price, response time, patch deadline or contract termclassyllama.com22 September 2026stated by the agency
50Classy Llama is listed under Silver partners on the hyva.io directoryhyva.io22 September 2026verified
51Classy Llama on Clutch: Springfield, Missouri; founded 2007; 50 to 249 employees (50 to 75 at headquarters); $50,000 minimum project; $150 to $199 an hour; 7 reviews at 4.9 out of 5; reviewers include Transcat, Fellers and Tombow USAClutch22 September 2026verified
52Shero Commerce's Shopify support services page publishes tiers of 10 to 20, 20 to 40 and 50 or more hours a month, routine turnaround of 2 to 3 business days on Core and 1 to 2 days on Plus, a 2-hour response SLA on critical issues (site down, checkout broken, payment failures) for Pro and custom plans, no price and no contract term, and names Magento to Shopify migrations for Painful Pleasures, Memphis Drum Shop and Alto Musicsherocommerce.com22 September 2026stated by the agency
53Shero Commerce's homepage gives Red Hook, New York, with offices in London, Helsinki and Tirana, a copyright line running from 2010, a team of 65 or more, a Shopify Premier partnership, 500 or more projects, 98% client retention, and lists no Magento support servicesherocommerce.com22 September 2026stated by the agency
54Shero Commerce on Clutch: Poughkeepsie, New York; founded 2010; 10 to 49 employees; $50,000 minimum project; $150 to $199 an hour; 2 reviews at 5.0 out of 5Clutch22 September 2026verified
55SwiftOtter's homepage lists Adobe Commerce, BigCommerce, Shopify Plus and composable builds, names clients including Austin Hardware and Supply, Snake River Farms, Galco, Natori and Wacom, publishes a 166% conversion lift for Grandstand and a 4.47x return on ad spend with 7.5% new-user growth for Natori, routes enquiries through a contact form and phone, and publishes no support plan, price, response time, patch deadline or contract termswiftotter.com22 September 2026stated by the agency
56SwiftOtter's about page describes a small Midwest agency that became an independent entity in 2016 with a practice dating to 2012, states Adobe Commerce Specialized Partner, BigCommerce Preferred Partner and Shopify Partner status, certifications across all three platforms, contribution to Adobe Commerce certification exams, and a training program that has helped close to 10,000 developers get certifiedswiftotter.com22 September 2026stated by the agency
57SwiftOtter on Clutch: Olathe, Kansas; founded 2016; 10 to 49 employees (10 to 15 at headquarters); $25,000 minimum project; $150 to $199 an hour; no verified reviewsClutch22 September 2026verified
58First edition claim that PCI DSS requirement 6.3.3 expects critical security patches within one month of release: stated on 24 August 2026 without a source link and not re-read on a page for this edition, so deletedFirst edition of this site24 August 2026removed
59First edition statement that 2.4.4 and 2.4.5 sit outside Adobe's support windows entirely: Adobe's lifecycle page now publishes a one-time security-only period for both to 31 May 2027, so the statement was replaced by the dates tableAdobe Experience League22 September 2026removed
60First edition named two providers excluded because their pages could not be retrieved at the time of checking; this site names only the companies it ranks, so the names were deleted and the exclusion is described without themFirst edition of this site24 August 2026removed

How to read the status column

  • verified means the claim was read on the linked page on the retrieval date by the author
  • stated by the agency means the only source is the agency's own material, which is linked, and no third party confirms it
  • removed means a claim was on an earlier edition and could not be confirmed on re-check, so it was deleted rather than softened