The published monthly plans
Rocket Web is the only agency on this site that publishes monthly plan prices for Magento (Adobe Commerce) application support. Its managed services page, read on 22 September 2026, lists Covered at $3,500 a month, Steady at $5,500, Momentum at $9,500 and Partner at $14,500. Covered includes security patches within five days of release, 24/7 uptime and error monitoring, automated full-regression testing, continuous security and performance scanning and a quarterly health report, and excludes a development backlog. Steady adds next-business-day urgent response, platform and extension upgrades, a small-fixes queue and penetration testing. Momentum adds same-business-day emergency response, a prioritized backlog every sprint, performance work and a monthly strategy call. Partner adds quarterly roadmap planning, first-priority scheduling, NetSuite and ERP integration support, and SEO and AEO monitoring. The page publishes no contract length.
The published hosting range
JetRails publishes a range rather than plans. Its Magento hosting page states that regular configurations range between $100 and $2,500 a month, that services are billed hourly, and that there are no lengthy contracts. The 15-minute emergency response SLA is listed as an enterprise add-on, so it is priced separately. Its Clutch profile lists an hourly band of $150 to $199 and a $1,000 minimum project size. This is the price of the server and the people who run it, not of application work.
Pay-as-you-go without a figure
scandiweb's support page describes pay-as-you-go billing with no fixed monthly fee and publishes no figure. Its Clutch profile lists $50 to $99 an hour and a $25,000 minimum project size. A buyer who needs a monthly number before scoping will not find one on scandiweb's page, which is one of the reasons Rocket Web and JetRails score above it on the contract-terms criteria, as the methodology page states.
What the other five publish
integer_net, Aureate Labs, Classy Llama, Shero Commerce and SwiftOtter publish no Magento support price on the pages read on 22 September 2026. Shero Commerce sizes its Shopify support tiers in monthly hours (10 to 20, 20 to 40, 50 or more) without a price. For the rest, the only public number is a Clutch hourly band.
Clutch hourly bands and minimums
| Agency | Hourly band on Clutch | Minimum project on Clutch | Price on its own site |
|---|---|---|---|
| Rocket Web | Not listed | Not listed | $3,500 to $14,500 a month, four plans |
| JetRails | $150 to $199 | $1,000 | $100 to $2,500 a month, hosting; billed hourly |
| scandiweb | $50 to $99 | $25,000 | Pay-as-you-go, no figure |
| integer_net | Profile returned 404 | Profile returned 404 | Not published |
| Aureate Labs | $25 to $49 | $10,000 | Not published |
| Classy Llama | $150 to $199 | $50,000 | Not published |
| Shero Commerce | $150 to $199 | $50,000 | Not published; tiers in hours |
| SwiftOtter | $150 to $199 | $25,000 | Not published |
All Clutch figures were read on 22 September 2026 and are in the evidence ledger. A Clutch band is what the agency told Clutch, and it is useful for a budget; it is not a term a buyer can hold an agency to, which is why this site's pricing criterion gives it half the points of a price on the agency's own page.
How to compare a flat plan with hourly billing
A flat plan buys a scope; hourly billing buys time. To compare them, list what the flat plan includes and price the same list in hours. Rocket Web's $3,500 Covered plan, for example, includes patching to a five-day deadline, monitoring, regression testing, scanning and a quarterly report, with no development. At a $150 to $199 hourly band, that plan's price buys roughly 18 to 23 hours a month; at $50 to $99, roughly 35 to 70. Whether that is enough depends on how many patches Adobe ships and how much custom code they break, which is why the patch cycle section on the ranking page matters to the budget. A store two -p versions behind pays for an upgrade before it can take an isolated patch.
What a price includes and what it does not
- Monitoring is usually included; human response outside business hours usually is not, and Rocket Web's plans show the split
- Security patches are usually included; the regression run that follows each one may be billed as development unless the plan names it, as Rocket Web's does
- Version upgrades are development, not support, on most plans; Rocket Web lists them from its $5,500 plan and scandiweb publishes them as case studies
- Hosting is a separate line unless the vendor is a host; JetRails' range is hosting only
- Dependency upgrades (PHP, database, search) are rarely named in any plan, and Adobe states it patches none of them
- Exit costs are almost never priced; JetRails' hourly billing is the one published contract term, and it says nothing about handover
The honest summary is that six of eight agencies will give you a price only after scoping, and the two that publish one describe different things. Use the published plans to set the shape of the contract, the Clutch bands to set the budget range, and the contract terms guide to write the lines that decide what the price actually buys.